Privacy Policy

Last updated: 22 May 2026  |  Effective date: 22 May 2026  |  Domain: titanforge.pro

TitanForge ("we", "us", or "our") operates the website located at titanforge.pro (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, subscribe to our newsletter, register for tournaments, or submit enquiries through our contact forms.

By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use the Site.

1. Who We Are

TitanForge is an Australian gaming review and esports tournament platform operated by TitanForge Media Pty Ltd (ABN 47 123 456 789), with its registered office at Level 8, 1 Market Street, Sydney NSW 2000, Australia.

For privacy-related enquiries, you may contact us at: [email protected]

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Subscribe to our newsletter (email address, name)
• Submit a contact form (name, email address, phone number, message content)
• Register a team for a tournament (team name, captain's name, email, phone, team member names)
• Submit a game review request (name, email, game details)

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search query
• Device type (desktop, mobile, tablet)

This information is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to enquiries: Processing and responding to messages submitted through our contact forms.
• Newsletter delivery: Sending our weekly gaming digest, review notifications, and tournament alerts to subscribers who have opted in.
• Tournament administration: Processing team registrations, communicating event details, and managing participation logistics.
• Site improvement: Analysing usage patterns to improve the content, design, and functionality of the Site.
• Legal compliance: Meeting our obligations under applicable Australian laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have provided explicit consent (e.g., newsletter subscription, cookie acceptance).
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our Site and services, provided these interests are not overridden by your rights.
• Contractual necessity: Where processing is required to fulfil a service you have requested (e.g., tournament registration).
• Legal obligation: Where we are required to process data to comply with applicable law.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist us in operating the Site (e.g., email delivery services, analytics providers), bound by confidentiality obligations.
• Tournament co-organisers: Where a tournament is co-organised with a venue or partner, relevant registration details may be shared with that partner solely for event administration purposes.
• Legal requirements: Where we are required to disclose information by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:

• Newsletter subscriber data: Until you unsubscribe, plus 30 days for processing.
• Contact form submissions: Up to 2 years from the date of submission.
• Tournament registration data: Up to 3 years from the date of the relevant event.
• Analytics data: Up to 26 months in aggregated, anonymised form.

7. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Withdraw consent at any time (e.g., unsubscribe from our newsletter)
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Cookies

Our Site uses cookies and similar technologies. For detailed information about the types of cookies we use, their purposes, and how to manage your preferences, please read our Cookie Policy.

9. Third-Party Links

Our Site may contain links to third-party websites, including game developer sites, esports organisations, and venue websites. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].

11. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Post: Privacy Officer, TitanForge Media Pty Ltd, Level 8, 1 Market Street, Sydney NSW 2000, Australia
• Phone: +61 2 9000 1234